
When disaster strikes, small, everyday necessities—like hot water—often become the biggest challenges. For veterans in rural communities, finding help for urgent home repairs can feel impossible, especially when health concerns make the situation even more critical.
Former Staff Sergeant (SSG) Thomas Jones, a disabled Army veteran (' 89-'13), reached out to the America's Warrior Partnership (AWP) Network facing a serious challenge. Weeks after an icy storm, his water heater had burst, leaving his family without hot water. Living in the small rural town of Cleveland, GA, resources were scarce, and his wife's ongoing battle with cancer made resolving this issue even more urgent.

Ever wondered what $10 could do? It can save the lives of veterans like the one you're reading about in this story. Donate $10 a month and help us reach veterans before a crisis occurs. Together, we can do better. Our veterans deserve better.
Ever wondered what $10 could do? It can save the lives of veterans like the one you're reading about in this story. Donate $10 a month and help us reach veterans before a crisis occurs. Together, we can do better. Our veterans deserve better.
AWP's Community Engagement and Partnership Coordinator Dee Ingram took a creative approach—reaching out to the nearest church, hoping to find someone with the necessary plumbing skills. Pastor Marc Turner of Cleveland Worship Center responded immediately. Not only did he find a congregation member with the expertise to install the new water heater, but he also gathered a team of volunteers to complete the job in 72 hours.
Beyond resolving the immediate crisis, this act of community support forged a lasting connection. Thomas and his family attended a Sunday service, where they were welcomed with open arms. What started as a request for home repairs became a lifeline of ongoing support, ensuring this veteran and his family never have to navigate challenges alone.